Reference

Legal Terms For Your nobu 99 Account

nobu 99 Legal sets out how account access, wallet checks, personal data and policy requests work for you in Indonesia.

Account conditionsData handlingWallet checksLocal-law access
nobu 99 Legal Terms For Your nobu 99 Account
LEGAL CONTACT

Three Clear Routes For Policy Help

A direct policy route helps when a Legal question affects your account or wallet status. Start from the contact path shown in your account and include the email or phone detail connected to access, without sending a password or wallet PIN. We can then identify the relevant rule, explain the next account step and record a request for correction or clarification. The same approach applies whether you use a mobile browser in Jakarta or a desktop connection.

Team online

Account access

Use the account contact path when phone verification, sign-in status or eligibility wording needs clarification. Include the account identifier and the exact Legal point you are asking about, so we can match the request without asking you to share a password.

Wallet status

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the payment reference and visible status from your account. We use those details to explain a policy check, receipt mismatch or pending wallet request.

Policy changes

Ask us to clarify or correct a Legal entry through the contact route displayed after account access. Tell us which wording concerns you and what outcome you need; we will direct the request to the relevant policy contact.

DATA PRACTICE

How We Apply Legal Requests

Legal handling is tied to practical account events rather than broad statements.

Data handling

We use account details, phone verification status and payment references to handle access and Legal requests.

Cookies

Cookies can support the account session and help retain the policy state shown during your visit.

Account security

Phone verification is required before account access, and we do not need your password in a policy request.

Record retention

We retain policy and transaction request records only as needed for account administration, payment status checks and responding to your…

Change requests

You can ask for an account detail to be corrected or ask how a Legal rule applies to your access.

Policy contact

The current Legal page is the starting point for policy wording, while the contact route in your account handles questions…

Answers About nobu 99 Legal

These Legal answers address the questions you may ask before opening an account or requesting a wallet action. They focus on access, personal data, policy wording and contact steps, with local payment examples where they affect a Legal check. When eligibility is involved, the answer depends on local law.

nobu 99 Legal covers account access, phone verification, personal data handling, cookies, security, payment-status checks and requests to correct or clarify account information. It also explains that access depends on local law and may differ where local law permits.

Yes. Account and lobby access depends on local law, including the rules that apply to your location and account details. We present the current wording on the Legal page and may require phone verification before access can continue.

We use DANA and QRIS references to identify a payment status or match a request with your account. A policy contact should contain the visible reference and status only. Never send your wallet PIN, password or full security credentials.

You can request a correction through the contact path shown in your account. State the account identifier, the field that appears wrong and the reason for the request. We may ask for phone verification before changing account-related data.

We keep Legal and transaction request records for the period needed to administer your account, check wallet status and respond to the request. Include the date and payment reference when relevant so the correct record can be located.

Read the current Legal wording first, then use the account contact route for a question about your own access or data. Include the policy section, account identifier and any visible status. We will explain the applicable next step.

The Legal page is available through the same mobile browser account path used to reach the lobby, including on a phone in Surabaya. Your session may require phone verification, and browser cookie settings can affect login continuity.