Reference

Terms & Conditions For Your Account

nobu 99 Terms & Conditions explain how you open, use and protect your account before you enter the lobby.

Account accessWallet verificationPolicy clarityIndonesia terms

How These Terms Apply In Indonesia

nobu 99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions form the agreement between you and us when you create or use an account. They cover accurate registration details, phone verification, lawful access, account security, wallet activity, withdrawal checks, policy changes and the process for closing an account. Eligibility depends on local

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law, so you must confirm that access is permitted where you are located. We may pause an account when details do not match, a transaction needs checking or activity conflicts with these terms. DANA, OVO, GoPay and QRIS appear as payment context only; each wallet or
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bank transfer must be used through the account path shown to you. Bank rails such as BCA, BRI, Mandiri and BNI may require separate confirmation. Keep your login private, follow the displayed steps and contact us before changing account details.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Where To Ask About Account Rules

A clear contact path helps when a Terms & Conditions question affects your account, wallet status or access. We ask you to include the phone number linked to your account and a short description of the issue, without sending your password or full payment credentials. From Jakarta or Surabaya, you can use the support route shown inside your account and request a policy explanation before taking another account action.

Team online

Account access

Use our account support channel when phone verification, a login step or an eligibility question prevents access. We can point you to the relevant Terms & Conditions clause and explain which account detail needs correction before access can continue.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the transaction reference and time shown in your account. Our support route can help match the receipt with the wallet status without asking you to disclose a password or security code.

Policy requests

Ask support to clarify a rule, request a copy of account data or raise a correction. Include the email or phone attached to your account so we can confirm ownership before discussing personal records or changing account access.

ACCOUNT SAFEGUARDS

What We Handle Under These Terms

These Terms & Conditions describe more than account entry; they explain how we handle the records needed to operate your account.

Account data

We use the phone number, contact details and verification result connected with your account to confirm ownership.

Cookies

Our site may use cookies or similar browser storage to keep your session working, remember selected settings and protect account…

Login security

Your password and phone verification belong to you. Do not pass them to support or another person.

Transaction records

We retain payment references and account actions for the period needed to check wallet status, resolve disputes and meet applicable…

Policy changes

When these Terms & Conditions change, we may show a notice beside the policy page or during account access.

Data requests

You may ask us to access, correct or remove eligible personal details by contacting support through the account route.

Terms & Conditions Questions Answered

The questions below focus on the Terms & Conditions points that matter before you open or use an account. We keep the answers practical: account ownership, local access, wallet records, policy changes and requests for personal data. If your situation is not covered, contact us through the support path connected with your account.

They cover account creation, phone verification, lawful access, security duties, wallet activity, transaction checks, withdrawals, policy changes, data requests and account closure. The Terms & Conditions apply when you open or use an account, so read the current wording before taking an account action.

Access depends on local law. You must decide whether use is permitted where you are located and provide accurate account details. If the account path asks for phone verification or another eligibility check, complete that step before entering the lobby or submitting a wallet request.

Phone verification helps us confirm that you control the account and gives support a safer ownership check. It may also be needed when you request an account change or discuss a DANA, OVO, GoPay, QRIS or bank transfer record.

A withdrawal request may require account ownership and transaction checks before it is processed. We compare the request with the account record and payment reference, which can include a virtual account or bank transfer. Do not send passwords or security codes when asking about status.

Yes, you can contact us to request access, correction or removal of eligible personal details. Use the support path linked to your account and include the relevant phone or email. We confirm ownership first and explain any record that must remain under applicable law.

We may place updated wording or a policy notice on the Terms & Conditions page or within the account access path. Check the stated date and read the revised clauses before continuing. If you do not accept them, contact support about closing your account.

Contact support through the account route and request closure. We will confirm ownership, check whether a wallet or withdrawal matter remains open and explain the next step. Some records may be retained for dispute handling or legal duties after account access ends.

Terms & Conditions For Your Account

Where To Ask About Account Rules

Account access

Wallet status

Policy requests

What We Handle Under These Terms

Account data

Cookies

Login security

Transaction records

Policy changes

Data requests

Terms & Conditions Questions Answered

01 What do the nobu 99 Terms & Conditions cover?

02 Can I access these Terms & Conditions from Indonesia?

03 Why does nobu 99 verify my phone number?

04 How do the Terms & Conditions affect withdrawals?

05 Can I request changes to my account data?

06 How are Terms & Conditions changes communicated?

07 How do I close an account under these Terms & Conditions?

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